Privacy Policy

Effective Date: 01 March 2026
Last Updated: 02 September 2026

At InfyraEdge Ltd (“InfyraEdge”, “Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit infyraedge.com, contact us, request a quotation, engage our professional services, communicate with us, or otherwise interact with InfyraEdge.

This policy applies to our website and our technology, software development, design, cloud computing, artificial intelligence, consulting, and related professional services.

1. Information We May Collect

The information we collect depends on how you interact with InfyraEdge.

a. Personal Information

We may collect information you voluntarily provide to us, including:

  • Full name

  • Email address

  • Telephone or mobile number

  • Company or business name

  • Job title

  • Business address

  • Country or location

  • Project requirements

  • Information submitted through contact or quotation forms

  • Communications with our team

  • Billing and transaction-related information

  • Any other information you choose to provide

We generally do not require sensitive personal information through our public website and ask that you do not submit unnecessary sensitive information through general contact forms.

b. Project and Client Information

When you engage InfyraEdge for professional services, we may receive or process information necessary to perform the agreed work.

Depending on the project, this may include:

  • Business information

  • Technical documentation

  • Website content

  • Application data

  • User or customer data

  • Database information

  • API information

  • Cloud configuration information

  • Server or hosting information

  • Project credentials

  • Software requirements

  • Design assets

  • Analytics information

  • Other information required to provide the contracted services

Where InfyraEdge processes personal data on behalf of a client, the client may act as the relevant data controller or business, while InfyraEdge may act as a processor or service provider, depending on applicable law and the nature of the engagement.

Additional data-processing terms may apply to certain projects.

c. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website or URL

  • Pages visited

  • Date and time of visits

  • Approximate geographic information derived from IP address

  • Website interactions

  • Technical logs

  • Cookie and similar technology information

This information may be used to operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use information we collect to:

  • Respond to enquiries and quotation requests;

  • Provide our services;

  • Manage client projects;

  • Communicate regarding projects, services, and support;

  • Prepare quotations, proposals, agreements, and invoices;

  • Process and maintain transaction records;

  • Provide customer and technical support;

  • Develop, maintain, and improve our services;

  • Operate and improve our website;

  • Diagnose technical problems;

  • Protect our systems and prevent fraudulent or unauthorized activity;

  • Maintain business and accounting records;

  • Manage our client relationships;

  • Send service-related communications;

  • Send marketing communications where permitted and where appropriate consent has been obtained;

  • Comply with legal and regulatory obligations;

  • Establish, exercise, or defend legal claims; and

  • Perform other legitimate business activities consistent with this Privacy Policy.

We will not use personal information for materially different purposes without an appropriate legal basis or notice where required by applicable law.

3. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing personal information, InfyraEdge may rely on one or more of the following:

  • Contract: Processing necessary to provide services you have requested or to perform an agreement with you.

  • Consent: Processing based on your freely given consent, such as certain marketing communications.

  • Legitimate Interests: Processing necessary for legitimate business purposes, provided those interests are not overridden by your applicable privacy rights.

  • Legal Obligation: Processing necessary to comply with legal, tax, accounting, regulatory, or other obligations.

  • Legal Claims: Processing necessary to establish, exercise, or defend legal rights.

Where processing is based on consent, you may withdraw that consent where applicable.

4. Website Forms and Enquiries

When you submit information through our website, such as through a contact form, quotation form, consultation request, or similar feature, we may use that information to:

  • Respond to your enquiry;

  • Understand your requirements;

  • Contact you regarding your request;

  • Prepare a proposal or quotation; and

  • Maintain records of our communications.

Submitting an enquiry does not automatically subscribe you to unrelated promotional communications.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, improve performance, and protect our services.

Cookies may include:

  • Essential cookies;

  • Functional cookies;

  • Analytics cookies; and

  • Other cookies where permitted.

Where required by applicable law, non-essential cookies will be used subject to appropriate consent.

You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics

We may use analytics technologies to better understand how visitors interact with our website.

Analytics information may include pages visited, session duration, device information, general traffic sources, and website interactions.

Where third-party analytics providers are used, their processing may also be governed by their respective privacy policies.

7. SMS and Mobile Communications

Where InfyraEdge offers SMS communications and you voluntarily provide your mobile number and opt in, you may receive messages relating to:

  • Service updates;

  • Project notifications;

  • Account-related information;

  • Appointment or consultation reminders;

  • Customer support;

  • Transactional communications; and

  • Promotional communications where separately permitted.

Message Frequency

Message frequency may vary depending on your relationship and interaction with InfyraEdge.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier and service plan.

Opting Out

You may opt out of applicable SMS communications at any time by replying:

STOP

After an applicable opt-out request has been processed, you will no longer receive the relevant SMS messages unless you subsequently opt in again.

Help

For assistance with SMS communications, you may reply:

HELP

or contact:

info@infyraedge.com

Consent to receive marketing SMS communications is not a condition of purchasing our services unless otherwise permitted by applicable law.

8. SMS Consent and Mobile Information

Where consent is required, InfyraEdge sends SMS marketing communications only to recipients who have provided the appropriate consent through an approved opt-in method.

By opting in, you represent that you are authorized to use the telephone number provided and consent to receive the applicable communications.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

We may disclose information to vendors that help us provide messaging services where necessary to deliver messages and operate the service, subject to appropriate contractual or confidentiality obligations.

9. Marketing Communications

Where permitted by applicable law, we may send information about InfyraEdge services that we believe may be relevant to you.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the communication or by contacting us.

Opting out of marketing communications will not necessarily prevent us from sending important transactional, contractual, security, billing, or service-related communications.

10. How We Share Information

InfyraEdge does not sell or rent your personal information.

We may disclose information where reasonably necessary to:

  • Service providers that support our business operations;

  • Hosting and cloud providers;

  • Email or communications providers;

  • Payment processors;

  • Accounting and professional advisers;

  • Analytics providers;

  • Software and infrastructure providers;

  • Contractors or development partners working on authorized projects;

  • Government authorities where legally required;

  • Courts, regulators, or law enforcement where required by applicable law; or

  • Other parties where you have authorized the disclosure.

Service providers are expected to process personal information only for authorized purposes and subject to appropriate obligations where required.

11. Third-Party Platforms and Services

Our website and client projects may use third-party technologies and platforms, including:

  • Cloud infrastructure providers;

  • Hosting providers;

  • Payment processors;

  • Analytics services;

  • Artificial intelligence platforms;

  • Email providers;

  • SMS providers;

  • APIs;

  • Customer relationship management systems;

  • Software development platforms; and

  • Other technology providers.

These providers may process information according to their own privacy policies and applicable agreements.

We encourage users to review the privacy practices of third-party services they interact with directly.

12. Artificial Intelligence and AI Services

InfyraEdge may provide services involving artificial intelligence, machine learning, automation, generative AI, or third-party AI platforms.

Depending on the project, certain information may be processed through AI systems to provide the requested functionality.

Where client data is processed through third-party AI providers, applicable contractual arrangements, provider terms, project requirements, and privacy safeguards may apply.

Clients should avoid supplying sensitive or restricted information for AI processing unless its use has been specifically agreed and appropriate safeguards have been established.

13. Payment Information

Payments for InfyraEdge services may be processed through banks, payment gateways, or other third-party payment providers.

Where a third-party payment processor handles payment card information directly, InfyraEdge may not receive or store complete card details.

Payment providers process information according to their own terms and privacy policies.

We may retain transaction records such as invoice numbers, payment amounts, dates, payment status, and other information necessary for accounting, taxation, dispute resolution, and business administration.

14. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect information against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Loss;

  • Misuse;

  • Alteration; and

  • Destruction.

Security measures may include access controls, authentication, encryption where appropriate, secure infrastructure, software updates, monitoring, and restricted access to sensitive systems.

However, no internet transmission, website, cloud environment, database, or electronic storage system can be guaranteed to be completely secure.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

  • The nature of our relationship with you;

  • Project duration;

  • Contractual requirements;

  • Legal requirements;

  • Accounting and tax requirements;

  • Security requirements;

  • Dispute resolution; and

  • Establishing or defending legal claims.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it as appropriate.

16. International Data Transfers

InfyraEdge provides technology services that may involve clients, service providers, cloud infrastructure, or systems located in different countries.

As a result, personal information may be processed or stored outside the country in which it was originally collected.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

17. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to personal information;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Request restriction of processing;

  • Object to certain processing;

  • Withdraw consent where processing is based on consent;

  • Request portability of certain information; and

  • Submit a complaint to an appropriate data protection authority.

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

info@infyraedge.com

We may need to verify your identity before processing certain requests.

18. Children’s Privacy

InfyraEdge’s website and professional services are primarily intended for businesses and adults and are not intentionally directed toward children.

We do not knowingly collect personal information from children through our general business website where parental or guardian consent would be legally required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation.

19. Client-Controlled Data

Certain services provided by InfyraEdge may involve processing information on behalf of our business clients.

For example, InfyraEdge may develop or maintain:

  • Websites;

  • Mobile applications;

  • Customer portals;

  • Cloud applications;

  • Databases;

  • AI systems;

  • APIs; or

  • Custom software

that process personal information controlled by a client.

In these situations, the applicable client is generally responsible for determining how and why the personal information is processed.

If your request concerns information controlled by one of our clients, we may direct you to that client where appropriate.

20. Confidential Client Information

Information provided to us as part of a client project may include confidential business or technical information.

InfyraEdge takes reasonable measures to limit access to such information to personnel, contractors, or service providers who require it for authorized purposes.

Additional confidentiality requirements may be established through a Non-Disclosure Agreement (NDA), service agreement, or other written contract.

21. External Links

Our website may contain links to third-party websites or services.

InfyraEdge does not control and is not responsible for the privacy, security, content, or practices of independently operated third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

22. Business Transfers

If InfyraEdge undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction where permitted by applicable law.

Any recipient of personal information will remain subject to applicable privacy and data protection requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services;

  • Business operations;

  • Technology;

  • Third-party providers; or

  • Applicable legal or regulatory requirements.

Updates will be published on this page with a revised Last Updated date.

Where required by law, we may provide additional notice of material changes.

24. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:

InfyraEdge Ltd

Website: infyraedge.com

Email: info@infyraedge.com

Phone / WhatsApp: +44 7557 447738

25. Privacy Policy Acknowledgment

By accessing our website or voluntarily providing information to InfyraEdge, you acknowledge that you have been provided with this Privacy Policy.

Where consent is the applicable legal basis for a particular activity, such as certain marketing or SMS communications, consent will be obtained separately where required.